Tuesday, December 2, 2014

Ottawa Hospital nurses making a new kind of house call

Such simple ideas seem too simple. Yet, every time we take our pets to the vet for a serious issue, they call us later.

Imagine how amazing it would be to ask a few questions, and get a few answers without feeling guilty about phoning or making an appointment, or going into the ER!

Studies have shown that about one-quarter of discharged patients suffer some kind of adverse event, such as a drug reaction or infection, soon after leaving hospital.

Ottawa Hospital nurses making a new kind of house call
You could be wrestling with all this stuff.
A simple call could dispel fears

The Ottawa Hospital has launched a pilot project to improve patient care and reduce the number of people who return to hospital soon after an operation. Its low-tech approach? Have nurses call patients once they return home to make sure everything is OK.

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