Here is an excerpt. It explains why we put our loved ones at risk - keeping them home alone, with poorly trained, unaccountable home care.
Why is it that common sense is not so common. Especially in the PSW field of work. For most of us we see the same clients day in and day out and we learn the type of people and habits that our clients have. If you don't know, ask!
This PSW came in late one morning shortly after I arrived to shower the client and being that I am there with this client a lot I did not recognize this PSW. I had asked her if she had ever showered this client as there are special precautions that need to be addressed. Hearing, arthritis, weak, and fractured hip. This particular PSW said yes. So she carried on. Due to the fact the the client is extremely hard of hearing and the PSW had a strong accent .... it is "common sense" that the PSW would speak slowly and loudly. NOT!