A must read for all Primary Care providers...
"Seniors and caregivers don’t want the moon; they don’t necessarily even want more. Their most frequent calls for change revolve around coordination and communication: how primary care providers and specialists collaborate and talk to each other – and to patients and caregivers; how patient health information is coordinated and shared; how health facilities transfer or move patients; how seniors and caregivers are informed – or not – about care options; and how they can be more involved in the decision-making."
Stop the dead ends; make primary care accountable for guiding people’s transitions.
2. THE IMPORTANCE OF CONNECTIONS AND CLARITY ABOUT NEXT STEPS
“Connect the Docs.” Connect all healthcare providers and services to, for, and with patients and caregivers. Clarify and simplify the processes.
3. THE COMMUNICATION DEFICIT
Communicate early, often and well – provider to patient/caregiver, provider to provider, system to system.
4. THE INCLUSION FACTOR – HEY, WHAT ABOUT US?
Include patients, families and caregivers in decisions that affect their lives and health.
5. ISSUES OF EQUITY
Don’t let people who are facing barriers fall behind.