Monday, January 14, 2013

Navigating Ontario Healthcare

You can learn more in a new report from The Change Foundation: Loud and Clear: Seniors and caregivers speak out about navigating Ontario’s healthcare system, which CEO Cathy Fooks introduces in a short video. The report captures their lived realities navigating healthcare transitions in Ontario; it offers new data and unique insights into the big and little things that would improve their experience, health and quality of life — and Ontario’s healthcare system.
A must read for all Primary Care providers...

"Seniors and caregivers don’t want the moon; they don’t necessarily even want more. Their most frequent calls for change revolve around coordination and communication: how primary care providers and specialists collaborate and talk to each other – and to patients and caregivers; how patient health information is coordinated and shared; how health facilities transfer or move patients; how seniors and caregivers are informed – or not – about care options; and how they can be more involved in the decision-making."

1. THE PRIMACY – AND PROBLEMS – OF PRIMARY CARE
Stop the dead ends; make primary care accountable for guiding people’s transitions.
2. THE IMPORTANCE OF CONNECTIONS AND CLARITY ABOUT NEXT STEPS
“Connect the Docs.” Connect all healthcare providers and services to, for, and with patients and caregivers. Clarify and simplify the processes.
 3. THE COMMUNICATION DEFICIT
Communicate early, often and well – provider to patient/caregiver, provider to provider, system to system.
 4. THE INCLUSION FACTOR – HEY, WHAT ABOUT US?
 Include patients, families and caregivers in decisions that affect their lives and health.
5. ISSUES OF EQUITY
 Don’t let people who are facing barriers fall behind.

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