Momma is immobile and lethargic, and Mr. Brown couldn't lift mom alone.
The staff told them to call 911. And this isn't the first time this has happened.
This policy does not exist. This demonstrates lack of training and ignorance of protocols in emergency rooms.
13 hours ago – An investigation is underway at the hospital in Winchester, Ont., ...Norma Brown, 91, was suffering heart attack when family asked staff to help
Woman breaks leg at hospital, told to call ambulance