Tuesday, December 13, 2011

Ontario healthcare is not broken, managers are ignorant

These are the kinds of stories that convince some that Ontario healthcare is broken. Fortunately, this is not the case.
This is illegal, and through Ontario Health Insurance Plan (OHIP) they cannot charge fees to this woman. The MPP, NDP Michael Prue, intervened, and the hospital admitted their mistake. The manager who sent the letter, demanding payment,

Hospital apologizes after ‘blackmailing’ stroke patient with $1,300 daily charges

“They made a mistake,” Health Minister Deb Matthews said Monday, hours after the hospital apologized to the family of 84-year-old Ruth Woodside for threatening to charge an illegal fee in a bid to get her out of the hospital and into a long-term care home.

This is not how it works in Canada. This hospital made a huge mistake.

The family followed the normal process for securing their mother a bed in LTC. Through Community Care Access Centre (CCAC) they chose two long-term care homes near-by and put their mom on a waiting list.

The hospital sent a terse letter saying they must choose three, despite the third being too far away for family to visit and monitor the care. Mrs. Woodside is on a feeding tube, having had a stroke.
The hospital manager demanded the family choose the third, or take her home, or pay $1300/day for care.

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